CarSnag Terms of Service and End User License Agreement

Last updated: July 10, 2026

These Terms of Service and End User License Agreement (the "Terms") are a binding agreement between you and the company that operates the CarSnag service ("CarSnag," "we," "us"). "CarSnag" is a brand name; the legal name and mailing address of the operating company are set out in Section 22. These Terms govern your use of the CarSnag mobile applications, the carsnag.ca website, and all related services (together, the "Service").

By creating an account, starting a trial, purchasing a subscription, or otherwise using the Service, you accept these Terms. If you do not accept them, do not use the Service.

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1. What CarSnag Is (and Is Not)

CarSnag is an information and alerting tool. It aggregates publicly available vehicle listings from third-party marketplaces and dealer websites, applies automated estimates and scores, and notifies you about listings that match searches you create.

CarSnag is not:

• a party to any vehicle transaction. We do not buy, sell, broker, inspect, or warrant any vehicle. Every transaction is solely between you and the seller.
• affiliated with, endorsed by, or acting on behalf of any marketplace, dealer, or seller whose listings appear in the Service.
• an offer or solicitation. Listings are collected and republished automatically, without verification or endorsement, and nothing in the Service constitutes an offer to sell, a recommendation, or a solicitation by CarSnag.
• a licensed appraiser, motor vehicle dealer, broker, or financial, investment, legal, or tax professional. The Service and its outputs are not appraisals, and CarSnag does not perform appraisals.
• a source of financial, investment, legal, tax, or professional advice of any kind.

2. Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract. You are responsible for everything that happens under your account and for keeping your login method (your phone number and one-time codes) secure. One account per person; accounts are personal and may not be shared, sold, or transferred. An account may be signed in and used on only one device at a time; signing in on a new device may end the session on any previous device.

You must provide accurate information and keep it accurate. We may refuse, suspend, or close any account at our discretion, including where we believe these Terms have been violated.

3. License

We grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the CarSnag app on devices you own or control, and to access the Service, solely for your own personal use in accordance with these Terms and, where applicable, the usage rules of the app store from which you obtained the app. All rights not expressly granted are reserved by CarSnag. The Service, including its software, data compilations, valuations, scores, designs, and content, is owned by CarSnag or its licensors and is protected by intellectual property laws.

We may release updates to the app from time to time; you agree to install them promptly, and you acknowledge that the Service may not operate correctly, or at all, on outdated versions.

4. Subscriptions, Trials, and Billing

All payments are processed by Apple (App Store) or Google (Google Play), not by us. Subscriptions are purchased in-app through your store account, renew automatically each billing period at the price shown in the store at the time of purchase, and can be cancelled at any time in your App Store or Google Play subscription settings. Cancellation takes effect at the end of the current billing period; no partial-period refunds are provided by us.

• Refunds are handled exclusively by the applicable store under that store's policies. We do not process payments and cannot issue card refunds directly.
• Free trials, where offered, are limited to one per person, regardless of the phone number, device, store account, or payment method used. If you do not cancel before the trial ends, the store will charge you for the subscription.
• Plan changes: upgrades, downgrades, and their timing follow the store's rules. When you downgrade, features and search allowances above your new plan may be reduced or paused automatically.
• Prices and features may change. Where required, the store will ask you to consent to a price increase; if you do not, your subscription may not renew. We may add, modify, or remove features, tiers, coverage areas, and limits at any time.
• Deleting your account does not cancel your subscription. You must cancel in your App Store or Google Play settings.

5. Estimates, Deal Scores, and Data: No Guarantees

The Service displays automated estimates such as estimated values, market-value comparisons, estimated profit/spread figures, deal scores, price histories, and coverage statistics. These are statistical estimates generated by software from third-party data. They may be incomplete, out of date, or simply wrong, and their reliability varies by region, vehicle, and available data.

You acknowledge and agree that:

• No accuracy guarantee. We do not warrant the accuracy, completeness, timeliness, or availability of any listing, valuation, score, alert, or other data. Listings may be expired, mispriced, misdescribed, or fraudulent. You must independently verify all information, including price, condition, mileage, title status, liens, and accident history, directly with the seller and through your own inspection before acting.
• Error is inherent. Estimates are computed from the asking prices of comparable listings, and any individual estimate, score, or figure can be materially wrong in either direction. A high deal score does not mean a vehicle is in fact underpriced, and no feature, label, tier, or product name constitutes a promise of accuracy or of any outcome.
• Labels are shorthand. Terms such as "Profit," "Est. Profit," "Est. Value," "Appraisal," "Deal Score," "below market," and similar labels used in the Service or its marketing are shorthand names for algorithmic estimates only. They are not representations, promises, valuations, appraisals, or predictions of value, resale outcome, or financial result.
• Listing content is the seller's, and due diligence is yours. All listing content originates from the seller or marketplace that published it, and responsibility for its truthfulness and accuracy rests solely with that seller. Responsibility for all investigation and due diligence on any vehicle or transaction (inspection, test drive, mechanical assessment, title/lien/history checks, verification of the seller's identity and ownership, and confirmation of price and condition) rests solely with you. CarSnag performs no due diligence of any kind on any listing, vehicle, or seller.
• No reliance. The Service is a lead-discovery convenience, not a substitute for your own judgment and verification. You agree that no listing, valuation, score, alert, statistic, or other output of the Service constitutes a representation by CarSnag on which you may rely, that you will not rely on any of them in making any purchase, sale, pricing, or other decision, and that any reliance you nonetheless place on them is entirely at your own risk.
• No earnings guarantee. Any references to profit, spreads, savings, or deals are illustrative only. Buying and reselling vehicles involves substantial risk, including total loss. We make no representation that you will earn any money or avoid any loss by using the Service, and we are not responsible for any purchase decision you make or any financial outcome, including losses on vehicles you buy or resell.
• No advice. The Service does not provide financial, investment, legal, tax, mechanical, or professional advice, and no output of the Service should be relied on as such.
• Third-party content. Listings, photos, and seller details originate from third parties. We are not responsible for their content, legality, or conduct, and a listing's appearance in the Service is not an endorsement.

6. Bill of Sale and Document Tools

Document tools (such as bill of sale generation) produce template documents from information you enter. They are provided for convenience only and are not legal advice; we do not warrant that any generated document is accurate, complete, enforceable, or suitable for your transaction or jurisdiction. You are solely responsible for the information you enter, for verifying that a document meets the legal requirements that apply to your transaction, and for its use. Consider having important documents reviewed by a lawyer.

7. Your Conduct Toward Sellers and All Other Third Parties

The Service may surface seller contact details or link to original listings. You are solely responsible for all of your communications, conduct, and dealings with every third party in connection with your use of the Service, including sellers, buyers, dealers, marketplaces and their personnel, other users, and our staff (each a "Third Party"). You agree to deal with every Third Party only in a lawful, honest, and respectful manner. Without limiting that general obligation, you must not, in connection with the Service:

• engage in any conduct toward any Third Party that is harassing, threatening, intimidating, abusive, stalking, coercive, defamatory, discriminatory, hateful, obscene, deceptive, fraudulent, or otherwise objectionable or unlawful, whether by phone, text, in person, online, or by any other means, and whether occurring once or repeatedly;
• make repeated or unwanted contact with any person who has asked you to stop, or contact any person at unreasonable times or with unreasonable frequency;
• misrepresent your identity, affiliation, or intentions, or engage in fraudulent or deceptive negotiation, purchase, or resale practices;
• use contact information obtained through the Service for any purpose other than genuine inquiries about the relevant listing (no marketing, solicitation, resale, or list-building);
• violate any applicable law, including anti-spam (e.g., CASL), privacy, harassment, consumer protection, and telecommunications laws, or any marketplace's own terms.

Nothing you do with information obtained from the Service is done on our behalf. We are not responsible or liable for the acts or omissions of any user, seller, or other Third Party, or for anything that occurs in any interaction or transaction between you and a Third Party.

8. Acceptable Use and Anti-Abuse

The Service may be used only as intended, through the interfaces we provide, within the plan limits assigned to your account. Any access to or use of the Service, or any attempt to access or use the Service, in a manner not expressly permitted by these Terms is prohibited. Without limiting that general rule, you must not, directly or indirectly, and you must not assist, enable, or permit anyone else to:

1. Bypass access controls or limits. Circumvent, disable, defeat, probe, or interfere with any authentication, authorization, entitlement check, paywall, quota, rate limit, search or alert allowance, speed/delay tier, radius cap, feature gate, device check, or any other technical or contractual limit or security measure, or access any account, data, feature, tier, or system you are not authorized to access, or use the Service after your access has been suspended, terminated, or lapsed.
2. Abuse trials, promotions, or billing. Obtain or attempt to obtain more than one free trial, or any discount, comp, promotion, or entitlement you are not entitled to, by any means, including creating multiple accounts; using multiple or false phone numbers, identities, devices, store accounts, or payment methods; manipulating, spoofing, or falsifying purchase, receipt, or webhook data; or exploiting any defect in the billing or entitlement system. Chargeback abuse and receipt fraud are prohibited.
3. Scrape or mass-extract. Use any robot, crawler, script, headless client, artificial-intelligence agent or system, or other automated means to access the Service; harvest, scrape, bulk-download, or systematically collect any data from the Service; use any data obtained from the Service to train, fine-tune, or provide grounding or retrieval for any artificial-intelligence or machine-learning system; or access the Service's APIs other than through the official apps and website.
4. Reverse engineer or tamper. Copy, modify, adapt, translate, decompile, disassemble, reverse engineer, or create derivative works of the Service or any part of it (except to the extent a right to do so cannot be excluded by law); tamper with, remove, or defeat any security, licensing, or usage-tracking mechanism; or inject, intercept, or modify traffic between the app and our servers.
5. Resell or redistribute. Sell, rent, lease, sublicense, share, publish, redistribute, or commercially exploit the Service, your account, your alerts, or any data, valuations, or content obtained from the Service, including operating the Service on behalf of, or funneling its output to, any third party or competing product.
6. Overload or disrupt. Take any action that imposes an unreasonable load on, or disrupts, degrades, or interferes with, the Service, its infrastructure, or other users' use of it.
7. Misuse the Service generally. Use the Service for any unlawful purpose, in violation of any third party's rights, or in any manner that we determine, in our sole discretion, to be abusive, fraudulent, exploitative, or contrary to the intent and spirit of the Service, whether or not the specific conduct is listed above. The examples in this Section are illustrative, not exhaustive.

Enforcement. We may investigate suspected violations and may, at any time and in our sole discretion, with or without notice: throttle, limit, suspend, or terminate your access or account; cancel or refuse trials, comps, or promotions; pause or remove searches and alerts; and/or report conduct to app stores, payment processors, or law enforcement. Where your account is terminated or suspended for violating these Terms, you are not entitled to any refund or credit for unused subscription time, and any amounts owed remain payable.

9. Feedback and Submissions

If you submit feedback, suggestions, ideas, reviews, ratings, support messages, or other content to us (collectively, "Submissions"), you grant CarSnag a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, copy, modify, adapt, publish, and otherwise exploit those Submissions in any manner and for any purpose, without compensation, attribution, or any obligation to you, and you irrevocably waive in favour of CarSnag all moral rights you may have in them. You represent that your Submissions are yours to give and do not violate any law or any third party's rights.

Content you enter for your own use (such as lead notes, profile details, and bill of sale information) remains yours; you grant us the license needed to store, process, and display it in order to operate the Service. We may review, remove, or refuse any Submission or content at any time, but we have no obligation to monitor any of it.

10. Communications and Notices

(a) Service communications. The Service is, at its core, a notification product. By creating an account you expressly consent to receive communications from us relating to the Service, including push notifications (such as deal alerts, price drops, and follow-up reminders), text messages (such as one-time login codes) to the phone number you provide, and emails. You can control or withdraw consent through your device notification settings, in-app settings, unsubscribe links, or by replying STOP where available; disabling service communications may make parts of the Service unusable (for example, login requires receiving one-time codes). Any marketing communications are optional and will include an unsubscribe mechanism, consistent with Canada's Anti-Spam Legislation.

(b) Rates and delivery. Message and data rates charged by your carrier or internet provider are your responsibility. Message frequency varies with your searches and settings. Carriers are not liable for delayed or undelivered messages, and alerts and messages may be delayed, filtered, or undelivered.

(c) Electronic notices. You consent to receive all agreements, disclosures, and notices relating to the Service electronically: by email to the address on your account (if any), by push notification or text message, or by posting in the app or at carsnag.ca, and you agree that electronic notices satisfy any legal requirement that a communication be in writing. A notice is deemed received within twenty-four (24) hours of being sent or posted, whether or not it is read. Legal notices to CarSnag must be sent to the contact address in Section 22.

11. Intellectual Property Complaints

We respect intellectual property rights. If you believe content available through the Service infringes your copyright or other intellectual property rights, send a notice to the contact in Section 22 that identifies the protected work, the location of the allegedly infringing content within the Service, and your contact information, together with a statement that you believe in good faith that the use is not authorized. We may remove or disable access to content in response to a notice, and we may suspend or terminate the accounts of repeat infringers.

12. Privacy

Our collection and use of personal information is described in our Privacy Policy at carsnag.ca/privacy, which is incorporated into these Terms.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL DATA, ESTIMATES, ALERTS, DOCUMENTS, AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT ALERTS WILL BE DELIVERED, TIMELY, OR COMPLETE. WE DO NOT WARRANT COVERAGE OF ANY PARTICULAR MARKETPLACE, REGION, OR LISTING.

14. Exclusion of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK, AND CARSNAG, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SUPPLIERS (THE "CARSNAG PARTIES") WILL HAVE NO LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD PARTY, UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE, FOR ANY LOSS, DAMAGE, CLAIM, COST, OR EXPENSE OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE, ARISING OUT OF OR IN ANY WAY RELATING TO THE SERVICE OR THESE TERMS. THIS EXCLUSION INCLUDES, WITHOUT LIMITATION: ANY VEHICLE OR OTHER ITEM YOU BUY, DO NOT BUY, SELL, OR RESELL, AND ANY PROFIT NOT MADE OR LOSS INCURRED ON ANY TRANSACTION; ANY USE OF OR RELIANCE ON ANY LISTING, VALUATION, SCORE, ALERT, STATISTIC, OR DOCUMENT; ANY DEALINGS WITH OR CONDUCT OF ANY SELLER, USER, OR OTHER THIRD PARTY; ANY MISSED, DELAYED, INACCURATE, OR UNDELIVERED ALERT OR DATA; ANY INTERRUPTION, SUSPENSION, TERMINATION, OR MODIFICATION OF THE SERVICE; AND ANY LOSS OF PROFITS, REVENUE, SAVINGS, OPPORTUNITY, BUSINESS, GOODWILL, OR DATA, IN EACH CASE EVEN IF A CARSNAG PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

(b) YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION WITH THE SERVICE, THESE TERMS, OR ANY OUTPUT OF THE SERVICE IS TO STOP USING THE SERVICE AND CANCEL YOUR SUBSCRIPTION THROUGH THE APPLICABLE APP STORE. YOU WAIVE, AND AGREE NOT TO ASSERT OR BRING, ANY CLAIM, DEMAND, OR PROCEEDING OF ANY KIND AGAINST ANY CARSNAG PARTY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.

(c) FALLBACK CAP. IF, NOTWITHSTANDING SECTIONS 14(a) AND 14(b), ANY CARSNAG PARTY IS NEVERTHELESS FOUND LIABLE TO YOU FOR ANY MATTER ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, THEN, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ALL CARSNAG PARTIES TOGETHER, FOR ALL CLAIMS COMBINED UNDER ALL THEORIES OF LIABILITY, WILL NOT EXCEED THE GREATER OF (i) THE TOTAL SUBSCRIPTION FEES YOU ACTUALLY PAID FOR THE SERVICE IN THE ONE (1) MONTH IMMEDIATELY BEFORE THE EVENT FIRST GIVING RISE TO THE CLAIM, OR (ii) FIFTY CANADIAN DOLLARS (CAD $50). THIS SUBSECTION APPLIES ONLY IF, AND ONLY TO THE EXTENT THAT, THE EXCLUSIONS IN SECTIONS 14(a) AND 14(b) ARE HELD UNENFORCEABLE, AND NOTHING IN THIS SUBSECTION CREATES ANY LIABILITY OR RIGHT OF RECOVERY THAT WOULD NOT OTHERWISE EXIST.

(d) Nothing in this Section excludes or limits liability for fraud, or any other liability that cannot lawfully be excluded or limited under the laws of your jurisdiction. Subject to that, each part of this Section applies to the fullest extent permitted; if any part is held unenforceable, it is to be modified to the minimum extent necessary to make it enforceable (or, failing that, severed), and every other part, including the fallback cap in Section 14(c), continues to apply independently and to the maximum extent permitted.

15. Indemnification

To the maximum extent permitted by law, you will indemnify and hold harmless CarSnag and its owners, directors, employees, and contractors from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms or of any law; (c) your dealings or communications with any seller or other third party; or (d) any document you generate or transaction you enter into using the Service.

16. Force Majeure

CarSnag is not responsible or liable for any failure or delay in performance caused in whole or in part by events beyond its reasonable control, including outages, blocks, or changes at third-party marketplaces or data sources; internet, carrier, or push-notification delivery failures; app store or payment platform actions; labour disputes; power or infrastructure failures; acts of government; natural disasters; epidemics; or acts of third parties.

17. Suspension, Interruption, and Termination

You may stop using the Service and delete your account at any time in the app.

We may suspend, interrupt, limit, modify, discontinue, or terminate the Service or your access to it, in whole or in part, at any time, for any reason or for no reason, with or without notice, including for the reasons described in Section 8, for maintenance or upgrades, for business or operational reasons, or because of failures or errors of our own systems, software, personnel, or suppliers, and, to the maximum extent permitted by applicable law, we will have no liability to you for doing so. Your subscription and any refunds remain governed by the applicable app store as described in Section 4. Sections 5–9 and 13–21 survive termination.

18. App Store Terms (Apple and Google)

If you downloaded the app from the Apple App Store, the following apply (and the equivalent applies to Google Play where relevant):

• These Terms are between you and CarSnag only, not with Apple Inc. ("Apple") or Google LLC ("Google"). Apple and Google are not responsible for the app or its content.
• The license in Section 3 is limited to use of the app on Apple-branded products that you own or control, as permitted by the App Store Terms of Service (including use via Family Sharing where enabled).
• CarSnag, not Apple or Google, is solely responsible for the app, its maintenance and support, any warranties (to the extent not disclaimed), and addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, consumer protection claims, and claims under similar legislation. Apple has no obligation to furnish any maintenance or support for the app.
• If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• CarSnag, not Apple or Google, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the app or your possession and use of it infringes intellectual property rights.
• You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using the app (for example, your wireless carrier's data agreement).
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, may enforce these Terms against you.

19. Changes to These Terms

We may update these Terms from time to time. The current version will always be posted at carsnag.ca/terms with its "Last updated" date. Material changes will be communicated through the Service (for example, an in-app notice). Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

20. Governing Law and Disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Subject to any non-waivable consumer rights in your province of residence, you agree that the courts of Alberta have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and each party waives any right to a jury trial and agrees that disputes will be brought individually and not as part of a class proceeding, to the extent permitted by law.

Informal resolution first. Before starting any court or other proceeding against CarSnag, you agree to first send a written notice of dispute to the contact in Section 22 that includes your name, the phone number on your account, a description of the dispute, and the specific relief you seek, and then to negotiate with us in good faith for at least sixty (60) days after we receive the notice. Any applicable limitation period is suspended during that sixty-day period. Completing this informal process is a precondition to starting any proceeding, except where prohibited by law.

21. General

If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary (or severed) and the remainder will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Except as expressly stated in Section 18 with respect to Apple and Google, these Terms do not create any rights in favour of, and are not enforceable by, any person other than you and CarSnag. The parties have expressly requested that these Terms and all documents relating to them be drawn up in the English language. These Terms, together with the Privacy Policy, are the entire agreement between you and CarSnag regarding the Service.

22. Contact

The CarSnag service is operated by:

Bellwether Automotive Inc., operating as "CarSnag" 13118 50th Street NW Suite 1014, Edmonton, AB T5A 5B5, Canada Email: support@carsnag.ca

References to "CarSnag," "we," "us," and "our" throughout these Terms are references to the legal entity named above.